Get in Touch With Us
Whether you have spotted something that needs a second look, want to suggest a casino we should review, or simply have a question about our content, this page explains the best way to reach us and what to expect when you do.
How to Contact Us
Email is the most reliable way to reach the team. Every message is read by a real person, and we aim to respond within two working days. When you write in, a few lines of context about your enquiry — what page you were reading, what you were looking for — means we can get you a useful answer faster.
Please write to us at [email protected]
What You Can Write to Us About
There is no wrong reason to get in touch. The most common enquiries we receive fall into these categories:
- Questions about our reviews — If you would like more detail on how we assessed a particular casino, our methodology, or what a term in a review means, just ask.
- Corrections and factual updates — Bonus terms change, casinos update their payment options, and licences get renewed. If something on our site looks out of date or inaccurate, we genuinely want to know. Accuracy is central to what we do.
- Content suggestions — Looking for a comparison or guide we have not yet published? Reader suggestions help shape the content we prioritise, and we take them seriously.
- Partnership and commercial enquiries — If you represent an operator or an affiliate programme and would like to discuss how we work with partners, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties with gambling, please mention this in your message. We will point you towards appropriate support services available to Australians, including the national helpline at Gambling Help Online (1800 858 858).
About Our Content and How We Work
Online Casinos Australia reviews and compares offshore casino sites available to Australian players. Our coverage includes welcome bonuses, online pokies, table games, live dealer rooms, payment methods, withdrawal processing and mobile compatibility — everything an Australian adult needs to make a considered choice.
Every casino we feature has been researched by our team. We look at licensing jurisdiction and verification, the range and fairness of games, AUD-friendly payment options including PayID where supported, withdrawal times and KYC requirements, and the quality of customer support in Australian time zones. Our editorial ratings reflect that research; they are not customer review scores, and no operator can purchase a higher position.
If you would like to understand more about that process, our guide to non-GamStop casinos explains what to look for when evaluating offshore operators — including the licensing and player-protection factors that matter most.
What Happens After You Send a Message
When your email arrives it goes directly to a member of our editorial team — not an automated filter. We do not send form responses. You will hear from someone who has actually read what you wrote.
Our target turnaround is two working days. During busy periods it may take a little longer. If your enquiry is time-sensitive, say so in the subject line and we will do our best to prioritise it.
A Note on Editorial Independence
thepressclub.com.au may earn commission when a reader follows a link and registers at one of the casinos we feature. That commercial arrangement is disclosed clearly on every page where it applies, and it has no bearing on the order or content of our reviews. If a casino has a meaningful drawback — limited payment options, slow withdrawals, high wagering requirements — we say so, regardless of any commercial relationship.
Reader trust is the only thing that makes a comparison site worth visiting. We take that seriously, and messages from readers that challenge or question our content are always welcome.
Responsible Gambling
All content on this site is intended for Australian adults aged 18 and over. Gambling should be approached as entertainment, not as a source of income. If you or someone you know needs support, the following free services are available in Australia:
- Gambling Help Online — 1800 858 858, available 24 hours a day
- Lifeline — 13 11 14
- MindSpot — online mental health support at mindspot.org.au
You can also mention responsible gambling in your message to us and we will respond with relevant information alongside our reply.
Thank you for visiting this page. We look forward to hearing from you.